Privacy Policy

1. Personal data we collect

We collect only the personal data we need:

• Contact details you provide through our enquiry form or WhatsApp: name, email, phone number, company name, and the message or details you choose to include.
• Technical data collected automatically: IP address, browser and device type, and how you use the website, via cookies and similar technologies.

We do not collect credit/debit card details, bank accounts, or national ID numbers through this website.

2. Sources of personal data

We collect your personal data through the following channels:

• Directly from you, when you complete our enquiry form, contact us via WhatsApp, email, or social media, or choose to receive news from us.
• Automatically, when you visit the website, which uses cookies and similar technologies (e.g. IP address, device information).
• From third parties who disclose your data to us lawfully or with your consent.

3. Legal bases for processing

We process your personal data under the following legal bases:

• Your consent, e.g. for analytics or marketing cookies and for receiving marketing communications.
• Legitimate interest, e.g. to respond to your enquiries and to improve our website and services.
• Legal obligation, where we are required to retain or disclose data by law.

4. Purposes of collection

We collect and use your personal data for the following purposes:

• To respond to your enquiries, provide product and service information, and coordinate business communications with you.
• To develop and improve the quality of our website, products, and services.
• To analyse website usage (data analytics) through tools such as Google Analytics, where you have given consent.
• To send news and marketing communications, where you have given explicit consent.
• To prevent, detect, and investigate unlawful acts or security threats.

We may share aggregated, anonymised data to analyse website performance and general usage trends.

5. Disclosure to third parties

We may disclose your personal data only as necessary, under your consent or as permitted by law, to:

• Providers of data analytics and marketing services (e.g. Google Analytics / Google Tag Manager).
• Providers that support the operation of our website (e.g. email and infrastructure providers).
• Government officials or authorities with legal power, or where required in connection with legal proceedings.

6. Data retention

We retain your personal data only for as long as necessary for the purposes stated, or as required by law, and will delete or destroy it when it is no longer needed.

7. Data security

We apply appropriate measures to protect against loss, unauthorised access, alteration, or unlawful disclosure of personal data, including encrypting data in transit using the SSL/TLS standard.

8. Your rights

Under the PDPA, you have the following rights:

• The right to withdraw consent.
• The right to access and obtain a copy of your personal data.
• The right to rectify your data so it is accurate and up to date.
• The right to erasure of your data.
• The right to restrict processing.
• The right to data portability.
• The right to object to the collection, use, or disclosure of your data.

If you object to or request deletion of some data, this may affect parts of the service available to you. You can exercise your rights by contacting us using the details below; we will consider and inform you of the outcome within 30 days of receiving your request.

9. Links to external websites

Our website may contain links to external websites. We cannot be responsible for the security or privacy of data collected by those websites, and you should review the privacy policy of each external website.

10. If you do not give consent

If you do not consent to certain uses of your personal data, you can still use the website, but you may experience reduced convenience from some parts of the service.

11. Changes to this policy

This policy may be updated from time to time to remain consistent with the law. We recommend that you review this policy periodically.

12. Contact us

For any question or to exercise your rights regarding personal data, please contact the data controller:

• Email: contact@teacorp.co.th
• Contact form: oversea.teacorp.co.th/contact